How social media are making relationships more toxic
By: Jessica Zecchini
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How social media are making relationships more toxic
Are social media really turning our romantic relationships into toxic relationships? What can online therapy do?
We live immersed in social networks. Every day we connect to communicate, share, feel part of a community. Digital platforms have reduced distances, made contact immediate, and allowed couples to stay close even when they are kilometers apart. On the surface, all of this seems like an extraordinary advantage.
And yet, what is born as a tool for connection can turn into a double-edged weapon. In romantic relationships, social media do not remain a neutral background: they often become the stage on which jealousy, insecurities, comparisons, and conflicts play out. A like on a photo, a message seen and not answered, a comparison with the “perfect couples” that populate Instagram: small virtual gestures can generate big emotional storms.
From a psychological point of view, we know that the need for approval, the fear of abandonment, and the desire for social recognition are deeply human needs. Social media amplify them, make them more visible and immediate, and in this way they become fertile ground for the birth of toxic dynamics. Performance anxiety, dependence on notifications, loss of authenticity, and continuous misunderstandings wear down mutual trust and reduce the quality of couple life.
The objective of this article is to analyze how social media are influencing romantic relationships through some fundamental psychological lenses—from attachment to social comparison theory—in order to understand the mechanisms that lead us to experience with tension and discomfort what should be a source of support and security.
It is not about demonizing technology, but about learning to recognize its pitfalls and to build tools to protect the emotional bond. Because, in the end, love does not need filters or likes: it needs trust, authenticity, and real presence.
When social media enter the bedroom: how the digital amplifies the couple’s fragilities
Social networks are not only tools for entertainment or communication: they are real “psychological squares” in which we build identity, seek recognition, and measure our value. This also has an inevitable and profound impact on romantic relationships, which become exposed to new dynamics, often more complex and difficult to manage than those of offline life.
One of the first aspects to consider is social comparison, described by Leon Festinger in 1954. According to his theory, we naturally tend to evaluate ourselves by comparing ourselves to others. In the digital era this mechanism takes on gigantic proportions: every day we scroll through the feeds of Instagram, TikTok, or Facebook, where we see couples who seem always happy, travel, smile, and never fight. What we observe, however, is not reality: it is a filtered, selected representation, built to appear. The brain, however, does not always distinguish between reality and image, and so the feeling is activated of never being “happy enough,” of having a less intense, less romantic, less valid relationship. This constant comparison becomes a source of frustration and dissatisfaction, because instead of looking at one’s own relationship, one lives measuring it constantly against unattainable standards.
The second critical knot concerns jealousy and control, closely linked to John Bowlby’s studies on attachment. People with an anxious attachment style constantly experience fear of abandonment and need continuous reassurance. Social media become a minefield for these fragilities: a like left on a post, a comment perceived as “too intimate,” a new friend request can trigger suspicions and anxieties. This fuels control behaviors, such as checking the partner’s online activity, monitoring their connections, or asking for explanations continuously. Paradoxically, the more reassurance is sought through control, the more mutual trust is worn down, creating a vicious circle that undermines the stability of the couple.
Alongside this, a phenomenon develops that we know well also in other areas: dependence on notifications. Burrhus Skinner, with his studies on operant conditioning, showed how intermittent reinforcement—i.e., a reward that arrives unpredictably—is the most powerful mechanism to maintain a behavior. Social media work exactly like this: sometimes the message we are waiting for arrives, other times not; sometimes a like, other times silence. This unpredictability generates waiting and anxiety, leading people to check their smartphone compulsively. In the couple, this dynamic can turn into a cage: one of the two waits anxiously for the other’s response, which becomes almost a source of reward, while the other feels oppressed by the constant pressure to be present online.
A further effect concerns the so-called relational performance anxiety, linked to the need for social approval and the construction of self-esteem. More and more couples live their relationship not only for themselves, but also to show it to others. Romantic photos, travel stories, publicly celebrated anniversaries become tools to prove the strength and happiness of the relationship. In reality, this continuous exposure fuels stress and rigidity: the couple no longer lives according to its own well-being, but according to an invisible audience that observes, judges, and approves (or does not approve) their happiness.
The next step, inevitable, is the loss of authenticity. On social media we tend to show an idealized self, a perfect version of ourselves and our relationship. But this distance between image and reality can only generate frustration: living a relationship for how it appears to others, rather than for how it is truly felt, leads to growing dissatisfaction. Over time, the relationship risks turning into a facade, a stage where the “perfect” couple is performed, with no more space for the spontaneity and imperfection that make a bond real and authentic.
Finally, we arrive at perhaps the most everyday and widespread terrain: arguments and misunderstandings. Digital communication is fast, fragmented, without tone of voice, without looks, without context. For this reason it is easy to misunderstand. A message seen but not answered, a like considered “out of place,” an ambiguous comment: small details that in the offline world would be insignificant, online become triggers for conflict. These misunderstandings then move into real life, generating tensions that go far beyond the screen.
All of these mechanisms—social comparison, jealousy and control, dependence on notifications, performance anxiety, loss of authenticity, and misunderstandings—do not create couple problems from scratch, but amplify them, make them more frequent, more intense, and often more difficult to manage. It is as if social media were a magnifying glass that highlights relational fragilities, turning them into visible and painful obstacles.
Understanding these processes does not mean demonizing technology: social media are not “bad” in themselves, but represent a new context that requires awareness and specific tools so as not to be overwhelmed. Because, if it is true that relationships also live online, it is equally true that the heart of a couple cannot be nourished by notifications or likes, but by trust, authentic communication, and real presence.
How to protect the couple from social media: strategies to build trust and authenticity
If social media have the ability to amplify fragilities and conflicts, it is equally true that couples can learn to defend themselves and to establish new rules to protect their intimacy. Protecting the relationship from the negative impact of the digital world does not mean closing oneself off or giving up technology, but developing awareness and building healthy strategies together. Here are some possible directions.
Set clear boundaries.
Every couple needs to define its own balance between what remains private and what is shared. There is no rule valid for everyone: for some people posting a photo together is a natural gesture, for others it is an invasion of their intimacy. The important thing is to talk about it openly, negotiate limits, and respect them. In psychology we speak of the “implicit couple contract”: also on social media, making the rules explicit helps reduce conflicts and misunderstandings.
Favor direct communication.
Arguing via chat or discussing through voice messages is an increasingly widespread habit, but not a functional one. Digital communication removes tone of voice, gestures, looks: all fundamental elements to truly understand the other. A written sentence can seem cold or aggressive, when it is not at all. For this reason it is essential to bring conflicts back to face-to-face, where it is possible to clarify without filters and with greater empathy. Research on nonverbal communication (Mehrabian, 1972) reminds us that much of meaning passes through body language and intonation, elements that online are irretrievably lost.
Avoid constant comparison.
Festinger taught us that social comparison is inevitable, but on social media it becomes distorted: we do not see others’ everyday life, but their “shop window.” Remembering that what appears online is filtered, selected, and often far from reality is an important step to reduce internal pressure in the couple. A useful strategy is to cultivate gratitude for what is really lived: focusing on authentic experiences, rather than chasing unattainable standards.
Create offline moments.
In a society that is always connected, the real challenge is knowing how to disconnect. Dedicating exclusive moments to the couple without phones, notifications, or digital distractions means giving space back to mutual presence. Psychologically, these spaces foster intimacy and the construction of shared memories that strengthen the bond. Some couples choose to establish “smartphone-free zones” (at the table, in bed, during a walk), small rules that have a big impact on the quality of time together.
Cultivate trust.
The heart of every healthy relationship is trust. Using social media as a tool of control—reading the partner’s messages, monitoring likes, interpreting every interaction—only undermines the relationship and increases emotional distance. Cultivating trust means accepting that the other has a life also online, without turning every digital detail into a proof of fidelity. Trust is not born from surveillance, but from the daily choice to believe in the bond.
In conclusion, protecting the couple from social media means finding a balance between digital connection and real connection. Platforms will continue to be part of our lives, but we can learn to use them without letting ourselves be dominated. Setting boundaries, communicating authentically, reducing comparisons, creating offline spaces, and cultivating trust are the pillars for a relationship capable of resisting the pressures of the digital era. Because love, to last, does not need notifications, but presence, listening, and authenticity.
The paradox of connection: together online, alone in the heart
Never before have we been so connected. One click is enough to send a message, a heart, a photo, a voice note. We live in a world in which physical distance seems erased by the power of social media and chats: the partner is always within a notification, constantly present on the screen of our smartphone. And yet, despite this continuous connection, many couples say they feel more alone, farther away, less understood. This is the paradox of connection: the more we are virtually close, the more we risk being emotionally distant.
Psychologist Sherry Turkle (2011) speaks of “digital loneliness” to describe this condition. We convince ourselves that the invisible thread of technological connection brings us closer, but in reality it often replaces authentic relationship. Writing a quick message, leaving a like, or sending an emoji is not the same as looking each other in the eyes, listening to pauses, perceiving the nuances of the voice. Digital contact is immediate, but superficial; it makes us feel momentarily connected, but does not truly nourish the emotional bond.
In couples this translates into a subtle form of relational distance. Partners end up believing they communicate a lot, because they exchange dozens of messages a day, and yet they talk little in depth. The chat replaces conversation, the emoji takes the place of emotions, the like becomes a substitute for affection. Thus the relationship slides toward a “functional” dimension, in which people update each other about commitments but lose space for real intimacy.
It is not rare, for example, that couples say they eat dinner together each with their own phone in hand, more attentive to notifications than to the other’s gaze. Or that they argue via chat rather than in person, with the result of multiplying misunderstandings and misinterpretations. This type of dynamics not only reduces the quality of the relationship, but fuels a sense of isolation: even while being “connected,” one feels alone, not seen, not welcomed.
From a psychological point of view, this form of loneliness is particularly insidious. It is not classic loneliness, made of absence of contact, but loneliness in company: one is physically close, shares the same space or the same chat, but emotionally is elsewhere. This generates frustration and discomfort, because what is missing is not presence, but authentic presence.
To reverse this paradox takes an act of awareness: recognizing that digital connection cannot replace emotional intimacy. Social media can facilitate contact, but they must not become the couple’s only language. Recovering the ability to truly talk, to create moments without the phone, to cultivate slow and deep conversations is the way to give thickness back to the bond. Because, as Turkle reminds us, “we feel alone together”: the real challenge is learning to feel together for real, not only connected.
What can online therapy do?
If social media have the power to amplify insecurities, jealousy, and misunderstandings, online therapy represents a precious tool to help couples recognize these mechanisms and transform them into opportunities for growth. The technology that often divides can in fact become the bridge to rebuild intimacy, trust, and authentic communication.
One of the main advantages of online therapy is accessibility: being able to speak with a therapist from one’s own daily living space, without constraints of travel or rigid times, lowers barriers to entry. This makes it easier to start a path even for those couples who live far away, have busy schedules, or feel uncomfortable going physically to an office. The possibility of “meeting” in the virtual space, paradoxically, becomes a way to rediscover real contact.
On the clinical level, online therapeutic work offers various practical tools to face toxic dynamics amplified by social media:
Psychoeducation: the therapist helps the couple understand the psychological mechanisms linked to the use of social media, from social comparison to intermittent reinforcement of notifications. Understanding “how the brain works online” reduces guilt and promotes awareness.
Assertive communication: through practical exercises, partners learn to express needs, limits, and emotions clearly, avoiding misunderstandings typical of chats. This makes it possible to bring conflicts back to the level of direct dialogue rather than onto the digital terrain.
Management of jealousy and control: the therapist helps distinguish between irrational fears and real signals, working on mutual trust. Cognitive restructuring techniques and work on attachment styles become fundamental tools.
Creation of offline spaces: during therapy, partners are encouraged to establish moments without the phone, couple rituals not mediated by social media, to rediscover the quality of shared time.
Relational mindfulness: awareness practices help remain present in the relationship, notice when attention is captured by social media, and bring it back to the “here and now” with the partner.
Redefinition of digital boundaries: together with the therapist, the couple can establish shared rules on the use of social media (what to share, when to connect, when to turn off devices), transforming the digital from a source of conflict into a neutral tool.
But perhaps the greatest gift of online couple therapy is the possibility of offering a neutral space, where partners feel free to express fears and frustrations without fear of judgment. In the chaos of the digital world, the therapist’s virtual room becomes a protected place, in which the relationship can be observed from a healthy distance, analyzed with new eyes, and rebuilt step by step.
In an era in which love risks being measured in likes and views, online couple therapy helps couples rediscover what really matters: mutual presence, trust built day by day, and the ability to choose each other, despite the distractions of the outside world. Because social media can change the way we communicate, but they should never have the power to define the value of a relationship.
“Love does not need likes: it needs trust, authenticity, and real presence.”
Bibliographic References:
- Bowlby, J. (1982). Attachment and loss: Vol. 1. Attachment (2nd ed.). New York: Basic Books.
- Festinger, L. (1954). A theory of social comparison processes. Human Relations, 7(2), 117–140.
- Mehrabian, A. (1972). Nonverbal communication. Chicago: Aldine-Atherton.
- Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V. (2013). Motivational, emotional, and behavioral correlates of fear of missing out. Computers in Human Behavior, 29(4), 1841–1848.
- Skinner, B. F. (1953). Science and human behavior. New York: Macmillan.
- Turkle, S. (2011). Alone together: Why we expect more from technology and less from each other. New York: Basic Books.
- Ellison, N. B., Steinfield, C., & Lampe, C. (2007). The benefits of Facebook “friends:” Social capital and college students’ use of online social network sites. Journal of Computer-Mediated Communication, 12(4), 1143–1168.
- Bandura, A. (1997). Self-efficacy: The exercise of control. New York: W. H. Freeman.
For information write to Dott.ssa Jessica Zecchini. Email contact consulenza@jessicazecchini.it, WhatsApp contact +39 370 321 73 51.